Grow Your Career with 

 

06PM - 08PM, December 20th, 2017

Location:  WSE LQD, 5th floor, 21 Le Quy Don, Ward 6, Dist. 3, Ho Chi Minh City 

Hotline: (028) 62 88 35 66

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Want to gain an insight into the Retail Banking and Wealth Management
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Especially for fresh graduates and professional workers who are looking for opportunities to work in dynamic and energetic working environment with competitive benefits.

ABOUT HSBC 

 HSBC Holdings plc, the parent company of the HSBC Group, is headquartered in London. The Group serves customers worldwide from around 3,900 offices in 67 countries and territories in Europe, Asia, North and Latin America, and the Middle East and North Africa. With assets of US$2,526bn at 30 September 2017, HSBC is one of the world’s largest banking and financial services organisations.

 HSBC opened its first office in Saigon (now Ho Chi Minh City) in 1870. In August 1995, HSBC opened a full-service branch in Ho Chi Minh City. HSBC also opened its second branch in Hanoi and established a representative office in Can Tho City in 2005.

 On 1 January 2009, HSBC started operating its locally incorporated entity and became the first foreign bank to incorporate in Vietnam. The new entity, HSBC Bank (Vietnam) Ltd. is 100 per cent owned by The Hongkong and Shanghai Banking Corporation Limited. HSBC Bank (Vietnam) Ltd. is also the first wholly foreign-owned bank to operate both branches and transaction offices in Vietnam. The Bank’s network now includes two branches and five transaction offices in Ho Chi Minh City; one branch, four transaction offices in Ha Noi, one branch in Binh Duong, one branch in Can Tho, one branch in Da Nang.

 HSBC is currently the largest foreign bank in Vietnam in terms of investment capital, network, product range, staff and customer base.

With 150 years of experience in Vietnam, HSBC provides a comprehensive range of banking services including Retail Banking and Wealth Management, Wholesale Banking, Global Liquidity and Cash Management, Global Trade and Receivables Finance and Securities Services. HSBC’s history in Vietnam and knowledge of its culture reflects its commitment to delivering excellence in customer service, every time.

About Retail Banking and Wealth Management 

HSBC provides a full range of personal financial services in Vietnam. These include basic banking products such as term deposit, current and savings accounts in local and foreign currencies and access to 13,000 PLUS ATMs nationwide through its credit and debit cards. HSBC offers the best cards based reward scheme in the market through unique merchant discounts on its Home&Away and Priviledged Club platform and the awards redemption scheme linked to its credit cards.

 By leveraging on HSBC's global expertise and local knowledge, customers can access personalised solutions which include structured deposits, foreign exchange, overdrafts, payment services, home mortgage loans, home equity loans and personal instalment loans and a wide range of life and general insurance products.

 HSBC's flagship Premier proposition is a unique service offering available to the high net worth segment. Premier offers international recognition and a unique internationally connected suite of banking and wealth management solutions aimed to fulfill a client's personal economy.

 Our services are available 24/7 through our internet banking, automated telephone banking (ATB) and the Premier customer hotline.

Highlights of the event

  • 140 full time positions
  • 21 positions for the Workplace Experience Programme
  • On-site interview
  • Meet with HSBC Management team
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CURRENT OPEN VACANCIES

No  Position  Job Description
 1  Contact Centre Service and Sales Representative - Outbound 
  • Perform high quality outbound customer contact by identifying additional needs to both existing and new to bank customer
  • Manage the straight through sales process acquisition of leads generated
  • Where appropriate deliver the initial customer request successfully alongside and additional products, services and solutions that have been identified
  • Seek to improve processing and managing the individual product error rates and smooth processing of all customer applications
  • Deliver fair outcomes for out customers and ensures own conduct maintains the orderly and transparent operation of financial markets.

2

 Mobile Sales Assistant
  • Provide service and sales excellence in identifying needs of RBWM customers to meet or exceed performance objectives
  • Deliver excellence in sales performance and quality
  • Consistently meet or exceed set performance objectives. Instill self-discipline on daily individual sales activities (Ex:approaching customers, prospecting, cold calling, conducting presentations, etc, )
  • Ensure all applications are submitted for approval with high standard.  
 Mobile Sales Officer
  • Maximize customer satisfaction through providing information about products and services, build and strengthen customer relationships with existing customers and establish new relationships with potential customers
  • Undertake effective individual reviews and identify opportunities for referral activity to improve the profitability of the business
  • Meet service performance standards through responding to customer enquiries and resolving customer problems/ complaints efficiently.  
4  Premium Banking Assistant
  • Maximize customer satisfaction through providing information about products and services, build and strengthen customer relationships with existing customers and establish new relationships with potential customers
  • Contribute to the improvement in profitability of the business through undertaking effective individual reviews and identifying opportunities for referral activities
  • Meet service performance standards through responding to customer enquiries and resolving customer problem/ complaints efficiently.
5  Premium Banking Officer
  • Maximize customer satisfaction through providing information about products and services, build and strengthen customer relationships with existing customers and establish new relationships with potential customers
  • Contribute to the improvement in profitability of the business through undertaking effective individual reviews and identifying opportunities for referral activities
  • Meet service performance standards through responding to customer enquiries and resolving customer problem/ complaints efficiently.
  • Meet new hire of band 8 interns of sales & services.
6  HSBC Workplace Experience Programme 2017  
  • Getting involved in On The Job training and project work.
  • Talking on responsibility and contribute creative ideas to team's projects
  • Supporting The Line Manager on handling with daily operational functions.
 
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SPEAKER  

Ton That Anh Vu is currently the Head of Human Resources of HSBC Vietnam. Under his current role, Vu is responsible for developing the HR strategies and driving the implementation of the People Agenda in Vietnam.
Vu began his long and successful career with HSBC in Vietnam in 1999 as a Compliance Officer. Vu was then appointed to become Public Affairs and Marketing Manager cum Area Compliance Officer in HSBC Vietnam where he helped to set up these departments in the Bank, enhance the Bank’s image in the local community, protect the Bank’s reputation as well as prevent financial loss. In 2003, Vu was appointed to become Human Resources Manager and under his stewardship, HSBC was able to grow the number of people from 85 to some 1,200 employees today.
Vu was appointed to become Head of HSBC’s foreign bank branch in Hanoi responsible for the business operations and retail banking in the North during 2009 and 2010. He also had the oversight of Compliance and Government Relations thereafter.

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AGENDA

06:00PM - 06:15PM: Check-in & warm up 
06:15PM - 06:45PM: Company Overview & Sharing Session from Partner - "Working environment and career development in HSBC"
06:45PM - 08:00PM: Career Consultant and Interview Session 
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 EVENT REGULATIONS

This event welcomes WSE current students, alumni and their friends, especially fresh graduates and office workers, who are looking for opportunities to work for well-known international companies. Please fill in the form below to register. Students can bring their friends as long as they are registered.

Important note: Due to limited seats, registration is compulsory. If you cannot attend this event after your registration, please contact us before 19th Dec, 2017 at studentcareer@wallstreetenglish.edu.vn.

Special career event from HSBC organized by Wall Street English. See you at 06:00PM, Dec 20th, 2017 at WSE Le Quy Don.

Grab this chance to build your career.

REGISTER NOW!